Update - We have applied additional changes to address the issue causing alerts to not appear in the UI. We are seeing alerts gradually recover and are continuing to closely monitor services to ensure a full recovery.
Impact:
Alert notifications should no longer be sent to unintended users. Alerts may still be delayed in appearing in the UI as services continue to recover. If you continue to encounter problems, please report them to Auvik Support.
Next Steps:
We will continue monitoring alert recovery and service stability and will provide a final update once we confirm the issue is fully resolved.
Aug 17, 2026 - 19:15 EDT
Impact:
Alert notifications should no longer be sent to unintended users. Alerts may still be delayed in appearing in the UI as services continue to recover. If you continue to encounter problems, please report them to Auvik Support.
Next Steps:
We will continue monitoring alert recovery and service stability and will provide a final update once we confirm the issue is fully resolved.
Aug 17, 2026 - 19:15 EDT
Monitoring - We have applied changes to address the issue. Alert notifications should no longer be sent to unintended users
We are closely monitoring services for stability.
Impact:
Services should be operating normally, though new alerts may be delayed in the UI until services catch up; if you continue to encounter problems, please report them to Auvik Support.
Next Steps:
We will post a final update once we confirm the resolution.
Aug 17, 2026 - 16:31 EDT
We are closely monitoring services for stability.
Impact:
Services should be operating normally, though new alerts may be delayed in the UI until services catch up; if you continue to encounter problems, please report them to Auvik Support.
Next Steps:
We will post a final update once we confirm the resolution.
Aug 17, 2026 - 16:31 EDT
Identified - Our team has identified a suspected cause of the incorrect notifications and is taking steps to fix the issue.
Impact:
Customers may continue to experience false paused notifications
The following services are not affected: V2 alerting
Please report any related issues to Auvik Support so we can track and assist further.
Next Steps:
We are applying mitigation measures and will provide progress updates.
Aug 17, 2026 - 15:45 EDT
Impact:
Customers may continue to experience false paused notifications
The following services are not affected: V2 alerting
Please report any related issues to Auvik Support so we can track and assist further.
Next Steps:
We are applying mitigation measures and will provide progress updates.
Aug 17, 2026 - 15:45 EDT
Update - We are continuing to investigate the issues with incorrect notifications being sent.
Impact:
Customers may experience improper alerts and notifications
The following services are not affected: V2 alert notifications.
Next Steps:
Our team is working to identify contributing factors. We will share updates as more information becomes available.
Aug 17, 2026 - 15:04 EDT
Impact:
Customers may experience improper alerts and notifications
The following services are not affected: V2 alert notifications.
Next Steps:
Our team is working to identify contributing factors. We will share updates as more information becomes available.
Aug 17, 2026 - 15:04 EDT
Investigating - We are investigating reports of a high volume of inaccurate notifications.
Impact:
Customers may experience improper alerts and notifications
The following services are not affected: V2 alert notifications.
Next Steps:
Our team is working to identify contributing factors. We will share updates as more information becomes available.
Aug 17, 2026 - 13:53 EDT
Impact:
Customers may experience improper alerts and notifications
The following services are not affected: V2 alert notifications.
Next Steps:
Our team is working to identify contributing factors. We will share updates as more information becomes available.
Aug 17, 2026 - 13:53 EDT
Network Mgmt
Degraded Performance
my.auvik.com
Operational
us1.my.auvik.com
Operational
us2.my.auvik.com
Operational
us3.my.auvik.com
Degraded Performance
us4.my.auvik.com
Operational
us5.my.auvik.com
Operational
us6.my.auvik.com
Degraded Performance
eu1.my.auvik.com
Operational
eu2.my.auvik.com
Operational
au1.my.auvik.com
Operational
ca1.my.auvik.com
Operational
lnx.my.auvik.com
Degraded Performance
Auvik TrafficInsights
Operational
SaaS Management
Operational
Auvik Website (www.auvik.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.