All Systems Operational

Uptime over the past 90 days. View historical uptime.
Network Mgmt Operational
90 days ago
99.85 % uptime
Today
my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us1.my.auvik.com Operational
90 days ago
99.9 % uptime
Today
us2.my.auvik.com Operational
90 days ago
99.92 % uptime
Today
us3.my.auvik.com Operational
90 days ago
99.92 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.02 % uptime
Today
us5.my.auvik.com Operational
90 days ago
99.92 % uptime
Today
us6.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
au1.my.auvik.com Operational
90 days ago
99.88 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025
Service Disruption - Log in issues to Auvik
Resolved - The incident has been fully resolved. Regular service has been restored, and all systems operate as expected.

Impact:
Users should no longer experience any issues related to this service disruption.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.

Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team.
We will post an RCA after an internal investigation.
Sep 18, 17:00 EDT
Update - Monitoring
The changes were applied to address the issue.. Services appear to be operating normally, and we are continuing to monitor closely for stability.

Impact:
We recently experienced a short disruption with URL redirects. This has been resolved, and services are working as expected.
Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support.

Next Steps:
A final update will be posted once we confirm the resolution.
Sep 18, 15:02 EDT
Update - The changes were applied to address the issue.. Services appear to be operating normally, and we are continuing to monitor closely for stability.

Impact:
Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support.

Next Steps:
A final update will be posted once we confirm the resolution.
Sep 18, 09:55 EDT
Monitoring - We have applied changes to address the issue. Services appear to be operating normally, and we are monitoring closely for stability.

Impact:
Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support.

Next Steps:
A final update will be posted once we confirm the resolution.
Sep 17, 12:35 EDT
Update - Our team has identified a suspected cause of the login access and is taking steps to remediate the issue.

Impact:
Customers may continue to experience login issues if using URL redirects to access their site(s).
The following services are not affected: Monitoring and Alerting.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We continue applying mitigation measures and will provide updates on progress.
Sep 17, 12:20 EDT
Identified - Our team has identified a suspected cause of the login access and is taking steps to remediate the issue.

Impact:
Customers may continue to experience login issues if using URL redirects to access their site(s).
The following services are not affected: Monitoring and Alerting.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are applying mitigation measures and will provide updates on progress.
Sep 17, 10:15 EDT
Update - We are currently investigating reports of login issues affecting access to Auvik for its users.

Impact:
Customers may experience the inability to access their sites when using redirects to their site URL.
The following services are not affected: Monitoring and Alerting.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.
Sep 17, 10:09 EDT
Investigating - We are currently investigating reports of login issues affecting access to Auvik for its users.

Impact:
Customers may be unable to access their tenants.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.
Sep 17, 09:53 EDT
Sep 17, 2025
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Extended Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 09:34 EDT
Scheduled - Auvik will undergo an extended maintenance on Saturday, September 13, at 11:00 UTC. The session will take about five hours, ending at approximately 16:00 UTC. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.
Sep 12, 09:17 EDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 17:00 EDT
Update - EU1 cluster is still under maintenance. EU2 cluster upgrade has been postponed.
Sep 11, 15:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:00 EDT
Scheduled - We will be upgrading the Auvik cloud to the EU1 and EU2 clusters. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.
Sep 9, 14:13 EDT
Sep 10, 2025
Users are having issues connecting to Auvik
Resolved - The connectivity issues with the site and collectors have been fully resolved, and services are operating as expected.

Impact:
Customers should no longer experience any related issues. If you continue to experience issues, please report them to Auvik Support.

“If RCA is applicable, state: We will be posting an RCA as a follow-up.
If not, state: ‘No RCA will be provided for this incident.’”
Sep 10, 13:26 EDT
Monitoring - We have applied changes to address the issue. Services appear to be operating normally, and we are monitoring closely for stability.

Impact:
Collector connection services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support.

Next Steps:
A final update will be posted once we confirm the resolution.
Sep 10, 13:07 EDT
Identified - Our team has identified a suspected cause of the connection issues and is taking steps to remediate the issue.

Impact:
Customers who experienced the 500 errors are now remedied.
Connection issues after installing a Windows collector are still being investigated. Users may continue to experience the collector not connecting to the site.

The following services are not affected: monitoring and alerting.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are applying mitigation measures and will provide updates on progress.
Sep 10, 13:00 EDT
Investigating - We are currently investigating reports of sites receiving 500 errors affecting site access.

Impact:
Customers may experience an inability to connect to their site(s)or have collectors connect.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.
Sep 10, 12:43 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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