Performance Issue - Device Discovery Delayed
Incident Report for Auvik Networks Inc.
Resolved
The delay for device discovery has been resolved. The source of the performance impact has been addressed, and performance should again be optimal.

A Root Cause Analysis (RCA) will follow after completing a full review.
Posted Apr 25, 2024 - 21:36 EDT
Monitoring
We’ve identified the source of the performance issue with delays in new device discovery and are monitoring the situation. We've implemented the fix and are waiting for device information to catch up in the system. As the lag catches up, we expect to be back to optimal performance in a few hours. We’ll keep you posted on a resolution.
Posted Apr 25, 2024 - 14:49 EDT
Identified
We’ve identified the source of the performance issue in the discovery of new devices. We are working to restore optimal service as quickly as possible.
Posted Apr 25, 2024 - 14:30 EDT
This incident affected: Network Mgmt (my.auvik.com, us1.my.auvik.com, us2.my.auvik.com, us3.my.auvik.com, us4.my.auvik.com, eu1.my.auvik.com, eu2.my.auvik.com, au1.my.auvik.com, ca1.my.auvik.com, us5.my.auvik.com).